Philippine Airlines Cancellation 24 Hour Policy

What Is The Cancellation Policy For Philippine Airlines?

Philippine Airlines tries to provide the best facilities through their policies but, if you have decided to cancel your booking you will get the chance to collect the complete refund amount after the cancellation of the booking. To get the best possible refund, you must understand about Philippine airline's cancellation policy.

  • Philippine Airlines opens the cancellation facility up to 120 minutes before the departure of the flight time.
  • If the passenger has entered for the check-in procedure then, he/she can't cancel their booking.
  • It is mandatory to cancel a flight ticket from the official website of Philippine Airlines or its mobile app or authorized travel agent or directly from the cancellation window.
  • According to the Philippine Airlines Cancellation Policy, due to any emergency reasons if the flight ticket is canceled by the Philippine Airlines then, the passenger would be eligible for the full refund amount.
  • Due to medical reasons or a close relative death, the passenger can't continue their boarding or journey, he/she must complete the documentation part, and then, he/she will get the full refund amount without any cancellation fee.

Does Philippine Airlines Have 24 Hour Cancellation Policy?

  • The 24-hour cancellation doesn't entertain the infant, group booking, and unaccompanied minor flight ticket cancellation.
    24-hour cancellation will get the opportunity for risk-free cancellation if the flight ticket cancellation is within 24 hours of the flight ticket purchase or at least 7 days before the departure of the flight time.
  • In case, 24 hours have passed then, passengers need to pay cancellation charges.
  • As per the Philippine Airlines Cancellation Policy, the cancellation charges will not be fixed or constant because they will always depend on the passenger's flight ticket type.
  • If the flight ticket has been canceled after 24 hours of flight ticket purchases then, the passenger needs to pay around 100 to 400 US dollars as a cancellation fee per person.
  • Non-refundable ticket holders will also come under the 24-hour cancellation rules and they will be eligible to get the full refund amount in the form of reward points.
  • Passenger doesn’t need to pay the cancellation fee and it will automatically deduct from the flight ticket fare.

Does Philippines Airlines Do Refunds?

Yes, Yes, every refundable or non-refundable ticket holder is permitted to get the full refund amount but, the passenger must follow the Philippine Airlines Cancellation Policy.

  • As per the rule, the passenger needs to cancel their flight ticket reservations at least 2 hours before the departure of the flight time then, he/she will be eligible for a refund.
  • Also, the cancellation must be made from the Philippine Airlines' official website or mobile app.
  • If the flight ticket is canceled then, the passenger must read the refund policy of the Philippines Airlines where the passenger will be eligible to get the refund within 7 to 10 working days.
  • Apart from that, for some special requests such as close relative death, medical issues, or other similar cases, the passenger needs to raise a refund request.

Steps to file a refund request on PAL (Philippine Airlines):

  • Open any reliable search engine and type https://www.philippineairlines.com/en/covid-information-hub/mypal-hub-request under the search bar.
  • Then, log in PAL account via credentials.
  • Next, select the refund request option.
  • Write the complete details on every text box and tap on the Send button.
  • All the details will be verified by the travel authority and your refund will be processed.

Therefore, passengers can check the refund status from the PAL website or connect with the customer service helpdesk to get the current running status of the refund. If the flight has been processed it will take around 10 to 12 working days.