How To Contact ANA customer service?

How do I contact ANA customer service?

Looking for an assistance from the passenger care officials? No worries at all! The process is as easier as you can think. If you contact the support team, you will be able to discuss or ask anything related to your journey. The support professionals are highly experienced and dedicated. They try to assist the passengers travelling from/to domestic and overseas destinations. To do this job, these professionals put together their knowledge and experience. However, you can contact the customer support team by following the steps mentioned below.

  • Open the Contact Us page and move your mouse downwards
  • Here you will see an option as CONTACT INFORMATION IN EACH REGION
  • Click on CONTACT INFORMATION FOR OTHER REGION and a new page will open
  • On this page, you need to select your city
  • Hence, you will be able to get the required information
  • You can contact the support team by telephonic or chat conversation
  • Share your concern and get necessary support from the support professionals

Is ANA 24/7 Customer Service?

ANA Twitter Support is always there to assist you round the day. The support professionals have made their availability 24*7, throughout the year. Facebook and WhatsApp support are also following the same pattern of providing support services, be it related to the group ticket booking, partial ticket cancellation, getting refund, or manage booking. As soon as your concern is received, the customer care officials will take the charge to deal with the issue. Connected to ANA Customer Service phone number, the representatives will not disappoint you at all.

What is ANA Airport support?

All Nippon Airways, which is known for fast and result oriented passenger support, is also engaged in providing passenger support from the ticket counters. Founded before 70 years, this airline company is catering 100 plus destinations in different countries. Its subsidiaries are Air Japan, ANA Wings, Peach Aviation, and Pan Am Flight Academy. You can contact the passenger support officials by visiting any of the ticket counters in any of these airports. As soon as your visit the airport, you will see the agents ready to serve you.

  • Accessing special benefits and discount offers at ANA airlines
  • Collecting information about the personal item, carried bag and damaged bag
  • Collecting information about club and lounge access
  • Hotel room and train ticket booking for next stage of travel
  • Ensure a comfort-filled trip with ANA
  • Collecting information about in-flight shopping and entertainment options
  • Easy access to family and honeymoon packages
  • Collecting information about extra legroom

What time is business hours at ANA Japan?

Like all other business organizations, this company has its own definition of official work hours. In general, it follows a business hour of 21 hours divided into 2 different slots – 8:00 hrs to 19:00 hrs and 22:00 hrs to 8:00 hrs. You can call the passenger support within this window. ANA Customer Service phone number is required to be saved on your mobile phone. It could save you in emergency situations. If you are in a crisis situation and want to contact that team beyond office hours, you are suggested to prefer the chat support or email support.

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FAQ

Yes, you will get 24/7 help from the customer service travel helpdesk but, you must know about the helpline number that would be actively working 24/7. Here you get the complete information about that.

  • Initially, you have to call the ANA Customer Service phone number 24/7.
  • If the phone is connected then, get the facility to select the right native language by pressing 1.
  • Press 2 for general enquiry and feedback. 
  • Press 3 for the modification or changes on the flight booking itinerary.
  • Press 4 for Help related to the flight date and location change.
  • Press 5 for quick help with the cancellation and refund.
  • Press 6 to be aware of the latest deals and promo codes.
  • Press 7 for the complaint, feedback, or rectification on booking.
  • Press 8 for the travel packages, reward points, and insurance-related help.
  • Press 9 to speak with the live real person of the airline.

Yes, airlines accept all queries from the email support facility. To get the email help, just prepare an email along with your concern.

  • Now, send it to servicoscomerciais@ana.pt
  • You will get a response from the customer service travel desk of ANA Airlines.