Does Air New Zealand have 24-hour cancellation policy

What is Air New Zealand Cancellation Policy?

Air New Zealand is one of the best-preferred airlines to travel. The airlines are also providing a flexible cancellation and refund policy for their customers. Passengers can easily cancel their booking online or via the airline’s mobile application. If you are also one of those who need to cancel their flight reservation with Air New Zealand then this article is for you. This article will help those customers who are searching about what is Air New Zealand Cancellation Policy. So, do not stop reading just go through the whole article for a better understanding.

Air New Zealand Cancellation Policy

  • As per Air New Zealand's cancellation policy, the passengers can cancel their flight free of cost if they request cancellation within 24 hours of the booking period.
  • The risk-free cancellation means the 24-hour cancellation is valid for those tickets made at least 7 days before the scheduled departure of the flight.
  • The airlines provide a full refund if the flight is delayed and due to that the passenger missed their connecting flight.
  • The airlines provide full refunds for the passengers when the airlines denied boarding.

The passengers will also get free cancellation if the airlines failed to provide seats in which they purchase. Moreover, the passengers will get a full refund if they request cancellation under medical grounds such as serious illness. But as per Air New Zealand Cancellation Policy, the passengers need to produce valid documentation for the same.

 Air New Zealand Cancellation fee

Air New Zealand provides free cancellation for tickets which is canceled within 24 hours of the booking period. After the risk-free period, the Economy fares are non-refundable for children and adults. Rather, the infant fares are always refundable. The airlines generally charge USD 300 for Economy Flexible fares and USD 400 for Premium Economy fares. Moreover, the passengers need to pay USD 500 per adult and child for Business Class fares for cancellation before departure. These are all about Air New Zealand Cancellation Fee.

Air New Zealand Refund policy

  • The airlines provide a full refund if passengers canceled their flight within 24 hours of the booking period.
  • The 24-hour refund is valid only for those tickets which are made before 7 days and more than this. 
  • The airlines also provide a full refund for the tickets which are canceled by the airlines. 

Passengers will get a full refund for those who cancelled their refundable ticket before departure. If the passengers fail to cancelled the tickets before departure, then the airline charges $50 as a cancellation charge. Rather, if passengers missed their flight, then the airlines will not be responsible to provide any refund. Hence, Air New Zealand's refund policy, passengers will get a refund if they cancel their refundable tickets before departure of the flight. 

Can I Cancel Air New Zealand Flight Within 24 Hours?

Yes, anyone will get the chance to cancel their Air Zealand flight ticket within 24 hours.

  • The flight ticket must be canceled from the authorized source such as the website/mobile app of the same airline.
  • Also, 24-hour rules will not entertain the various flight ticket types namely infant, pet reservation, group booking, or child booking.
  • After cancellation of the flight ticket within 24 hours then, the passenger would be eligible to get the full refund amount and he/she would not pay the cancellation fee.
  • Apart from that, after the cancellation of the booking, the total fare value will be refunded directly to the source of the passenger's account or the same bank account that was used for the same flight ticket reservation.

How Do I Contact Air New Zealand About My Refund?

If you didn't get the refund or you want to raise the refund request then, the passenger will get the opportunity to contact the Air New Zealand customer service helpdesk. To get the whole process, just read the instructions:

  • First of all, you must visit the website or mobile app of Air New Zealand.
  • Then, log in to the airline account, and pick the option of Help.
  • After that, you need to go with the Contact Us feature where you see the calling facility.
  • Call the presented phone call number 24/7 and share your refund-related concern with a live person on the airline.
  • Over the call, you will get a better resolution.
  • Apart from that, passengers can be aware of the Air New Zealand refund policy.

FAQ

With Air New Zealand Cancellation policy, passengers can cancel a flight booked on Air New Zealand within 24 hours of the purchase.

Email airnz@covermore.co.nz to request a refund. Please include your policy numbers, and your mobile or phone number. If you are unable to e-mail, please call 0800 500 248 (note: the Cover-More contact centre is experiencing high call volumes, your patience is appreciated).

Phone bookings & enquiries
  1. Sales, reservations & enquiries. Toll free (from within USA): 1-800-262-1234. ...
  2. TTY relay callers. See our TTY relay callers instructions for further detail on this service.
  3. Online booking help. Toll free (from within USA): 1-800-262-1234.
  4. Airpoints enquiries.

The fee for changing international flights on Air New Zealand is very nominal. It is NZD $50 for each one-way journey per person travelling in Economy & Premium Economy. However, the change fee is NZD $100 for each one-way journey per Business Premier passenger. These Air New Zealand Cancellation policy rules are not applicable to infants.

Yes, it offers the facility to get maximum refund if the cancellation is done within the 24-hour boundary.

The airfare at this airline is slightly higher as fuel tax and a value-added tax on transport. They get monopolies on a lot of routes, including the destinations in Auckland. This are the reasons; this air company changes more.